Frequently Asked Questions

Is Your Gear or Customer Service Actually… Mediocre?

Short answer: nope.

Long answer: Mediocre is our rally cry against perfectionist burnout, not an excuse to half-bake product or ghost customers. We use WRAP-certified blanks, water-based inks, and we stand behind every items that bears our name. If you ever feel short-changed—slow shipping, wonky print, sketchy stitching—email hey@mediocreandco.com and we’ll make it right, fast. Good-enough living shouldn’t come with good-enough tees.

How long before my order ships?

Our print queue runs 2–7 business days—average is 3-4

Can I change my size or address?

You’ve got a two-hour grace window. After that, edits are a maybe (the blanks may already be spinning through the press)

Do you ship internationally?

Not yet—we keep it U.S.-only for lighter carbon footprints (and fewer customs headaches). Full details live in our Shipping Policy.

Misprint or damage?

Email a pic within 30 days and we’ll remake or refund—no need to ship the sad tee back.

Need another size?

Because every piece is made just for you, we can’t do free swaps—but we’ll cut you a great deal on a redo. Just email us at hey@mediocreandco.com.

What Kind of Fit Should I Expect?

Relaxed “weekend-drape,” true to size. Size chart’s on every product page. Between sizes? Up = lounge, down = sharper lines.

What Are Your Clothes Made Of?

Most items are printed on WRAP-certified Bella + Canvas & Stanley/Stella blanks; water-based, skin-safe inks. Wash cold, inside-out, low tumble. Prints age gracefully (heroic patina > plastic crackle). Feel free to email us at hey@mediocreandco.com for specific needs.

What Payment Options Do You Offer?

Cards, PayPal, Apple Pay, G-Pay. No crypto—our accountant got hives. Newsletter folks score the occasional “Slow-Burn” code.

How Sustainable Are Your Products?

We largely print on-demand which = zero overstock. Many suppliers carry OEKO-TEX® & FSC creds. We aren't perfect, but we do what we can.

How Can We Collaborate?

Why “Mediocre”? Because perfect is a trap. Collab or wholesale ideas? Ping hey@mediocreandco.com.

Do You Have an Affiliate Program?

What kind of brand would we be if we didn't? Email us at hey@mediocreandco.com and we'll send you all the information you need.

You Didn't Answer My Question!

You really expect the company who prides it's self on being just OK to have thought of everything? Shoot us a note at hey@mediocreandco.com and we'll get back to you quickly.